Terms and Conditions

Last Updated: June 09, 2026

These Terms & Conditions (“Terms”) govern your use of the Boa Vista Orchards website and any purchases made through it. By accessing or using this website, you agree to these Terms.

1. General Information

This website is operated by Boa Vista Orchards (“we,” “us,” “our”). By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

If you do not agree to these Terms, you may not use our website or services.

2. Online Store & Orders

Our online store is hosted and processed through third-party e-commerce services provided by Ecwid.

A minimum purchase amount of $4.99 may apply to online orders due to processing and shipping costs. Orders that do not meet this minimum may not be eligible for checkout.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit or cancel quantities purchased per person, household, or order
  • Refuse orders that appear to be fraudulent or in violation of these Terms

An order is not considered accepted until it has been reviewed, confirmed, and processed by us.

3. Pricing & Product Availability

All prices are subject to change without notice.

We make reasonable efforts to display accurate product information, but we do not guarantee that:

  • Product descriptions are error-free
  • Pricing is always current
  • Items will always be in stock

We reserve the right to correct errors at any time, including after an order has been placed.

4. Shipping, Pickup & Delivery

We offer shipping and/or local pickup options depending on the product and availability.

Shipping:

  • Delivery times are estimates only and are not guaranteed
  • We are not responsible for delays caused by carriers, weather, or external factors
  • Risk of loss transfers to the customer upon delivery to the carrier

Local Pickup:

  • Customers are responsible for collecting orders during designated pickup times
  • We are not responsible for spoilage or damage after pickup

Order Processing: Orders requiring shipment are typically processed within 2–3 business days. Processing times may vary during holidays, peak seasons, or periods of high demand.

5. Returns & Refunds

Because we sell food and perishable agricultural products, all sales may be considered final unless otherwise stated.

We may, at our discretion, offer refunds or replacements in cases such as:

  • Damaged items upon arrival
  • Incorrect orders
  • Quality issues reported promptly

To request a refund or support, please contact us at the information below.

Refunds or replacements may require photographs or other documentation of the reported issue.

We do not accept returns of perishable goods once delivered or picked up.

6. Perishable Goods Disclaimer

Many of our products are perishable or time-sensitive.

We are not responsible for:

  • Improper storage after delivery or pickup
  • Delays in consumption after receipt
  • Damage resulting from improper handling by the customer

Customers are responsible for storing and handling products appropriately upon receipt.

7. Wine Purchases

Wine sales are limited to individuals who are at least 21 years of age and reside in California where permitted by law.

By purchasing wine through our website, you certify that you are at least 21 years old and legally authorized to receive the shipment.

Wine shipments require an adult signature upon delivery.

Orders that cannot legally be fulfilled due to age verification requirements or shipping restrictions may be cancelled and refunded at our discretion.

8. Third-Party Services

We use third-party services to operate our business, including but not limited to:

  • Ecwid (online store platform)
  • Payment processors such as PayPal
  • Shipping and delivery carriers
  • Analytics services (such as Google Analytics)

We are not responsible for the actions or policies of these third-party providers.

9. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to the site or its systems
  • Copy, scrape, or misuse website content without permission

We reserve the right to restrict access to any user who violates these Terms.

10. Intellectual Property

All content on this website, including images, text, logos, and branding, is the property of Boa Vista Orchards unless otherwise stated.

You may not reproduce, distribute, or exploit any content without written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Boa Vista Orchards shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

This includes, but is not limited to:

  • Loss of data
  • Loss of profits
  • Delays in delivery
  • Product misuse or improper handling

12. Privacy & Cookies

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

Please review those documents to understand how we collect and use your information.

Online purchases and payment processing may also be subject to the terms, conditions, and privacy policies of third-party service providers, including Ecwid and PayPal. We encourage you to review their applicable policies when using those services.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date.

Continued use of the website after changes constitutes acceptance of those changes.

14. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of California, United States.

15. Contact Information

If you have any questions about these Terms, please contact us:

Boa Vista Orchards
Phone: (530) 622-5522
Address: 2952 Carson Rd, Placerville, CA 95667