Last Updated: January 25, 2025
At Boa Vista Orchards, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, whether through our website, in person, or through other communication methods. By visiting our website or providing us with your personal information, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information: When you interact with our website or make a purchase, we may collect personal details such as your name, email address, phone number, billing and shipping addresses, payment information, and any other relevant data necessary to process your transactions.
- Automatically Collected Information: We may automatically collect information about how you use our website, including your IP address, device type, browser type, operating system, pages you visit, and the time and date of your visit. This helps us analyze trends, administer the website, and improve your overall experience.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your browsing activity, store preferences, and improve our website’s functionality. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To fulfill and process your orders, including shipping and payment.
- Customer Support: To provide customer service and respond to inquiries, feedback, or issues you may have.
- Communication: To send you transactional or marketing communications, such as updates on your order, promotional offers, and newsletters (if you’ve opted in).
- Improvement of Services: To analyze website usage and improve our products, services, and website performance.
- Legal Obligations: To comply with applicable laws, regulations, or legal processes.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products (e.g., payment processors, shipping carriers).
- Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena or government inquiry.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your account, such as using strong passwords and monitoring your transactions.
5. Your Rights and Choices
As a consumer, you have rights concerning the information we collect. These include:
- Access to Personal Information: You may request access to the personal data we hold about you.
- Deletion of Personal Information: You can request that we delete your personal information, subject to certain exceptions, such as compliance with legal obligations.
- Opt-Out of Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt out by clicking the unsubscribe link in any marketing email or contacting us directly.
To exercise any of these rights, please contact us using the contact information provided below.
6. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If you believe that we may have collected such information, please contact us immediately so we can take the necessary steps to remove it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Boa Vista Orchards
Phone: (530) 622-5522
Address: 2952 Carson Rd, Placerville, CA 95667
By using our website, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.
